Equal Opportunities Statement
Many people encounter prejudice and discrimination for unfair and unjust reasons, such as physical disability, gender, ethnic origin, religious belief and many more. I aim to speak and behave in ways that not only comply with legislation but also give a genuinely equal service and afford everyone the same opportunity. I seek to encourage the valuing of our differences and to challenge appropriately prejudice and unfair treatment.
Quality Assurance
To ensure my clients receive the highest quality service I will:
- Agree a written outline of work to be undertaken.
- Clearly state daily/hourly or project rates and payment terms as part of the above outline.
- Agree travel time, travel expense and subsistence costs as part of the work outline.
- Respond to written, email and phone communications within 48 hours of receipt.
- Seek constructive feedback at the end of a piece of work and to act upon any issues raised.