Back to top target

Values and Quality Assurance

Equal Opportunities Statement

Many people encounter prejudice and discrimination for unfair and unjust reasons, such as physical disability, gender, ethnic origin, religious belief and many more. I aim to speak and behave in ways that not only comply with legislation but also give a genuinely equal service and afford everyone the same opportunity. I seek to encourage the valuing of our differences and to challenge appropriately prejudice and unfair treatment.

Quality Assurance

To ensure my clients receive the highest quality service I will:

  • Agree a written outline of work to be undertaken.
  • Clearly state daily/hourly or project rates and payment terms as part of the above outline.
  • Agree travel time, travel expense and subsistence costs as part of the work outline.
  • Respond to written, email and phone communications within 48 hours of receipt.
  • Seek constructive feedback at the end of a piece of work and to act upon any issues raised.


back to top