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Evaluation, Performance and Impact

Charities are under increasing pressure to evidence their performance and value for money.

"If you are looking for the sort of clarity and unbiased assessment that leads to real positive change, then Pete’s who you are looking for” - Steve Hedley, CEO, Trinity Homeless Projects

  • Project and department evaluation - from stand-alone service-user surveys to troubleshooting underperforming staff teams, I carry out one-off independent evaluations of aspects of the work and advise on how they could be improved.
  • Strengths Review - whether it be as part of BIG Lottery funding, to establish a baseline for change or to address performance concerns, I offer a bespoke review of 10 key areas of organisational performance and produce a report that uses a straightforward traffic light scoring and includes recommendations for change.
  • Key Performance Indicators – either as a stand alone piece of work or as part of a wider project, I work closely with you to define the critical outputs and what measures are needed to evidence them.
  • Impact monitoring - increasingly charities need to evidence their impact as well as describing their outputs. I help you to be clear what monitoring you need and to set up the tools and systems to capture this and interpret what it means.
  • Management review – sometimes those involved in a charity day to day are too closely involved to see the real issues. As an objective outsider, with experience of how others have tackled similar issues, I assess the organisation’s management (or specific department), review the structure, performance and delivery, gather confidential feedback from key stakeholders - pinpointing any limiting issues and identifing improvements needed for the future.
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